Case study

Tuition Centre Management Software for Aspire Hub Education Centre

Episcript developed a customised platform that brought Aspire Hub's multi-branch tuition operations, from enrolment and scheduling to payments and reporting, into one central system.

Managing tuition operations across multiple branches

Aspire Hub Education Centre is a Singapore tuition provider managing students, classes, coaches, lesson packages, attendance, payments and enquiries across multiple locations.

As the organisation grew, many processes were still being handled through spreadsheets, Microsoft Office documents and a basic legacy system. This made it difficult to keep information consistent, track student activity across branches and give management a clear, real-time view of operations.

Project at a glance

Client
Aspire Hub Education Centre
Industry
Education and tuition
Location
Singapore, multiple branches
System delivered
Tuition Centre Management Software
Integrations
Xero, Webflow

A customised tuition centre platform for Aspire Hub

Episcript developed a customised Tuition Centre Management Software platform to bring Aspire Hub's processes together into one central system. The platform connected:

  • Student and family records
  • Class scheduling and attendance
  • Lesson and coach credits
  • Packages, pricing and discounts
  • Cross-branch operations
  • Invoicing and payments
  • Xero integration
  • Enquiry and lead management
  • Communications
  • Analytics and reporting
The class schedule in Aspire Hub's Tuition Centre Management Software, showing recurring lessons and make-up classes across branches

Managing students, classes and lesson credits

Central student database

The system created a central student database covering personal information, enrolment history, academic records, sibling relationships and lesson credits.

Lesson credits across branches

Students could enrol across different branches, while the platform tracked lessons purchased, lessons attended and remaining credits in real time. Family members could also share or transfer credits where required.

Class scheduling

Class scheduling was built directly into the platform, including recurring lessons, one-off sessions, rescheduling and make-up classes.

Consolidated attendance

Attendance could be recorded within the system and consolidated across branches, removing the need to maintain separate attendance records.

Handling complex packages, pricing and payments

Aspire Hub operated with different lesson packages, subject combinations, discounts and credit structures. Episcript built these rules directly into the platform so that pricing and lesson allocation could be managed consistently. The system supported:

  • Flexible lesson packages and pricing
  • Multi-subject and sibling discounts
  • Term-based packages and carried-forward lessons
  • Student and coach credit tracking
  • Coach performance and KPI monitoring
  • Invoice generation and payment tracking
  • Outstanding balance reminders
  • Financial reporting by branch
  • Xero accounting integration

This significantly reduced the manual work involved in calculating fees, monitoring credits and coordinating financial information between branches.

Connecting enquiries, communication and reporting

The platform also helped Aspire Hub manage the journey before a student enrolled. Enquiries from phone calls, walk-ins, social media and the website could be recorded centrally, while Webflow integration automatically brought online enquiries into the system. The team could then track which enquiries eventually converted into enrolled students.

Communication tools allowed staff to send bulk emails, payment reminders, class notifications and announcements directly from the platform.

Management could also generate tabular and graphical reports covering enrolments, attendance, coach performance, payments and operational activity.

An enquiry report in Aspire Hub's tuition centre management software, charting enquiries by source and how many converted into enrolled students
Outcomes

One central system for students, classes, finances and branches

Episcript developed a comprehensive education management platform that connected student records, scheduling, credits, pricing, invoicing, enquiries, communications and reporting across Aspire Hub's branches.

One central system replacing fragmented manual processes and giving Aspire Hub a much clearer, real-time view of its students, classes, finances and branch operations.