Episcript builds property management software around your portfolio: leases and tenancies, rent and service charge billing, maintenance, a tenant portal, facility bookings and the asset register. AI that reads leases and answers tenants can follow.
Built for Singapore landlords with portfolios, commercial property owners, managing agents, including condominium managing agents, and co-living operators.
The tenancy
Leasing, finance and maintenance all work from one unit and lease record.
A leasing enquiry is logged against the unit, and viewings are booked. Our CRM can track the pipeline.
The tenancy agreement comes from your template, is signed, and the deposit and stamp duty are recorded.
Keys, access cards and a dated condition checklist with photos are recorded at move-in.
Rent and service charges bill each month, and repair requests become work orders for contractors.
Expiry alerts start the renewal, or the move-out inspection sets reinstatement costs against the deposit.
Leases and tenancies
Every unit shows its current tenant, lease dates, rent and deposit, and a vacant unit shows how long it has stood empty.
Step rents, rent-free fit-out months and agreed reviews are set once on the lease. Every invoice then follows them without anyone recalculating.
Cash deposits and banker's guarantees sit against the lease with their expiry dates, and a guarantee due to lapse mid-term is flagged early.
Leases nearing expiry or a break date appear months ahead, with reminders set, say, six months and three months before.
Each tenancy agreement keeps its signed copy, IRAS stamp certificate and stamping date, with a reminder for any agreement still waiting to be stamped.
Letters of offer, leases and renewals draw on your own templates and go out for signature. Wider contract work can run in our contract management software.
Billing and collections
Rent, service charges and utility recharges bill from the lease each month, with GST on commercial rent for GST-registered landlords. Property accounting tracks arrears and prepares owner statements, and our invoicing software can send the invoices and reminders.
Maintenance and assets
Maintenance requests, work orders and contractor jobs → all run against the units and assets they concern.
A tenant reports a leaking pipe in the portal or on WhatsApp, with photos, and the request lands against the right unit.
Each job goes to an in-house technician or a contractor with a target date, and closes only once the tenant confirms the fix.
Lift servicing, air-conditioning maintenance and fire safety checks run on schedules, each raising its work order before the due date.
The asset register lists buildings, units, plant and equipment →, with the location, supplier and installation date of each item.
Warranty end dates and service contract renewals sit against each asset, so a repair still under warranty goes back to the supplier.
Condition checklists with dated photos at move-in and hand-back show what changed, and reinstatement costs are agreed against that evidence.
Tenants and residents
The tenant portal puts each tenant's lease, invoices, payments and repair requests on their phone. Condominium residents book the BBQ pit, function room or tennis court there too, under rules from our booking management software.
Connected through each tool's API, or a scheduled file exchange where there is none.
Xero
QuickBooks
PayNow and payment gateways InvoiceNow (Peppol)
DocuSign
WhatsApp Business
Google WorkspaceBy portfolio
Letting rooms by the night instead? Our hotel management system is built for that.
Many units and tenants, one view of the portfolio.
Whole units or rooms let separately
Identity, contacts and documents per tenant
Meter readings billed back per unit
Furniture and appliances checked at each handover
Offices, shops and industrial units on their own terms.
Base rent plus an agreed share of sales
Annual budget apportioned, then reconciled at year end
Fit-out periods, deposits and hand-back conditions
Issued correctly for GST-registered landlords
Every development and its residents kept in order.
Contributions per unit, with arrears tracked
Owners, tenants and vehicles for each unit
Sent by email, app or WhatsApp
Each estate's accounts and staff kept separate
Rooms and beds let on flexible terms.
Monthly or flexible terms for each room
Utilities and cleaning bundled or capped per room
Breakages recorded with photos before deduction
Common areas, cleaning rotas and community events planned
See what each property earns and costs.
Every lease, rent and deposit on one list
Vacant days and upcoming expiries by property
Net income per building, unit or owner
Rent falling due for renewal, quarter by quarter
AI capability
Each is built in its own phase, using information from your property records.
AI reads a signed tenancy agreement or letter of offer and fills in the rent, dates, deposit and break clauses for your team to confirm.
AI agents answer tenants' questions about invoices, bookings or house rules from your records, and log repair requests with photos for the team.
Ask in plain English, say which leases expire next quarter and at what rent, and get the answer from your property records.
AI drafts renewal offers, arrears reminders and notices to residents from the lease details, for a manager to check before anything is sent.
Forecasts project the rent you will collect and the units falling vacant over the coming months, from leases on hand and past payment patterns.
AI flags what does not look right: rent billed below the lease rate, a meter reading far out of pattern, or one unit's repeated repairs.
Buying decision
A custom build against a packaged product, point by point; our guide covers how to choose property management software in Singapore.
| Point of comparison | EpiscriptCustom property management software | Typical productPackaged property management system |
|---|---|---|
| Property and lease types | Whole units, rooms, beds, commercial floors and condominium developments, as you let them | The property and lease types the product was designed for |
| Rent and service charge rules | Your own step rents, turnover rent, apportionment and recharges | Standard billing rules, which suit many residential portfolios |
| Several owners or developments | Separate owners, funds or developments, each with its own accounts and statements | Often one account per subscription, with separation by plan |
| Maintenance and the asset register | Your own job types, contractors, schedules and asset records | The product's maintenance module, varying by plan |
| Tenant portal and facility bookings | In your own brand, with your own facilities, deposits and rules | The vendor's tenant features, often an add-on |
| Accounting and payments | Xero, QuickBooks, PayNow, GIRO and InvoiceNow, as you use them | Depends on the vendor's supported connectors or API |
| AI features | Built on your own lease, tenant and maintenance records, in its own phase | AI capabilities are those the vendor provides |
| Cost model | A quoted project with agreed hosting, licensing and support terms | Usually a subscription priced by unit, property or plan |
| Best fit | Portfolios whose leases, billing or buildings do not fit a standard product | Landlords whose operation fits the product's standard workflow |
Swipe the table to see both columns
Getting live
We release in phases, starting with leases and billing, and move your current tenancies, deposits and arrears across. Hosting is by Episcript or in your own environment, and our solutions are eligible for government grants.
We follow a few leases from letter of offer to invoice and agree the first release.
Your leasing, finance and maintenance leads approve the screens before development starts.
Built to your properties and lease terms, with your records imported and checked.
One property goes live first, then the rest follow with the same Singapore team.
Common questions
A property management system runs leased property: tenancies, rent and service charge billing, maintenance and tenant requests. A hotel PMS runs nightly guest stays instead, and our hotel management system covers that separately.
We build it for landlords with portfolios, commercial property owners, managing agents, including condominium managing agents, and co-living operators. A smaller landlord can start with leases and billing alone and add maintenance or a tenant portal later.
A packaged product is often right when your leases and billing fit its workflow. Custom software makes sense when you keep working around it: turnover rent, mixed portfolios, several owners or developments, or connections it cannot make.
It can be hosted in the cloud by Episcript or in your own environment, depending on the agreement. Either way it is web-based: staff use a browser, technicians their phones and tenants the portal.
The cost of custom property management software depends on scope: property and lease types, billing rules, the tenant portal, integrations, data migration and any AI features. We quote against an agreed specification after a scoping session.
Our solutions are eligible for government grants. A system that brings leases, billing, maintenance and tenant requests onto one platform is the kind of project the schemes support, and we talk it through during scoping.
The system can pass invoices and receipts to Xero or QuickBooks, take PayNow, GIRO and card payments, and send e-invoices to commercial tenants through InvoiceNow (Peppol). Without an API, a scheduled file exchange works.
The system adds GST to commercial rent invoices for GST-registered landlords, as you configure it. For stamp duty, it records each agreement's IRAS stamping date and certificate and reminds you about any still unstamped.
AI features work with your own property records: tenancy agreements read into leases, WhatsApp and email agents for tenants, plain-English portfolio questions, drafted renewal offers, rent and vacancy forecasts, and anomaly checks. Each is built in its own phase.
Implementation time depends on the agreed scope and integrations, and we give you a timeline once those are settled. We import current leases, tenants, deposits and open arrears, check them with your team and go live property by property.
The system supports your PDPA obligations through role-based permissions, activity logs and controlled access: a contractor sees the job and unit, not the tenant's identity documents. Compliance also rests on your own policies.
One system can run several developments or owners, each with its own units, accounts, staff access and statements. A managing agent sees the whole book, while each owner or estate sees only its own records.
Related solutions
Bookings for function rooms, courts and other shared facilities, with deposits and usage rules.
View solutionSend rent and service charge invoices, statements and payment reminders to every tenant.
View solutionKeep service contracts, supplier agreements and their renewal dates in one register.
View solutionTrack leasing enquiries, viewings and prospective tenants from first contact to signed lease.
View solutionNext step
Bring a current rent roll, two or three leases and last month's repair requests, and we will show you how the system would run them.