Episcript builds real estate agency software around how your agents sell: listings, enquiries, viewings, offers, co-broking and commissions, plus launch sales for developers. AI that answers enquiries on WhatsApp can follow.
Built for Singapore property agencies, team leaders running agent groups, and developers' in-house and appointed sales teams.
The deal
Listings, buyers, agents and money all sit on one deal record.
The property, photos, asking price and owner's terms go in once, then publish to your website.
Enquiries from portals, your website and WhatsApp land on the listing and go to an agent.
The agent books the viewing, the owner is told, and the buyer gets a reminder.
Offers and counter-offers are logged against the listing, with the owner's reply and its date.
The agreed deal records both parties, any co-broking agency and the documents signed.
Commission is invoiced and received, then split to agents and team leaders under your own rules.
Listings and enquiries
Each listing records the property type, whether HDB, condominium, landed or commercial, with size, tenure, asking price, photos and the owner's terms.
Published listings appear on your own website from the same record, and a price change or sold status updates there automatically.
Enquiries from property portals, your website, calls and WhatsApp are logged against the listing they ask about, with the source recorded.
A new enquiry goes to the listing agent, the agent on duty or the next in a rotation, and passes on if nobody responds within the time you set.
The system flags a buyer already registered by another agent, and the record shows who introduced them first and when.
Agents send listing details, viewing confirmations and follow-ups through WhatsApp Business, and every message stays on the buyer's record when an agent leaves.
Viewings on the move
Agents run their day from a phone: the viewing list, directions, access notes and the buyer's history. Viewings book through our appointment scheduling software, which checks the agent's diary and reminds both sides.
Each connection uses the tool's own API, or a scheduled file exchange where it has none.
WhatsApp Business
Google Workspace
DocuSign
Singpass, Corppass and Myinfo
PayNow and payment gateways
Xero
QuickBooksDeals and commissions
Every figure that decides an agent's pay sits on the deal, where anyone entitled can check it.
Each offer records the price, terms, deposit and expiry alongside the owner's reply, giving the team one history of which figure was agreed and when.
Sales and rentals each follow their own stages to completion or key handover, and a managed tenancy then passes to our property management software.
A shared deal records which side each agency acts for, the agreed share of commission, and the co-broking agent's contact and CEA registration number.
Splits between agents, team leaders and the agency follow your own tiers and payout rules, and a payout is released only once the client's payment arrives.
Salespersons in Singapore are registered with the Council for Estate Agencies (CEA). Each one's registration number sits on their profile and prints on listings and documents.
Agents see their own listings, viewings and pipeline, while team leaders see the group's deals and expected commission against the targets you set.
New launches
During a new launch, every unit's status shows live on one chart: available, held by an agent, booked or sold. Appointed agencies hold units for their buyers, holds expire on time, and each booking is recorded once with the buyer's identity.
Real estate CRM
Contacts, tasks and campaigns come from our custom CRM software, shaped here for property work.
One contact record, whichever side of the deal.
Budget, district and unit type matched to listings
Properties, terms and past instructions per owner
Budgets, move-in dates and lease length wanted
Calls, messages and viewings kept when agents change
Who sells what, and how each team is doing.
Access granted on joining, listings reassigned on leaving
Groups, team leaders and override tiers
Floor duty and enquiry rotation by day
Listings, viewings and closed deals per agent
Your listings in front of buyers, from one record.
Search, filters and enquiry forms on your site
Generated from the listing in your branding
New listings sent to matching buyers
Which portal or campaign produced each deal
The numbers a principal checks every week.
Offers, pending deals and completions falling due
Commission expected from deals in progress
Enquiries and viewings per listing each week
Activity, conversion and earnings by agent
Each agent sees only what their role allows.
Agents see their own buyers, principals see all
Marketing consent recorded per contact and channel
Who viewed, changed or exported a record
Signed offers and agreements filed per deal
AI capability
Scoped with you and added in its own phase, using information from your listings, buyers and deals.
An AI agent answers a buyer's first questions about a listing at any hour from your records, then books a viewing or hands over to the agent.
AI drafts the listing description from the property details and photos, and writes the follow-up after a viewing, for the agent to edit before sending.
AI reads a signed offer or a developer booking form and fills in the parties, price, unit and dates on the deal record for your admin team to check.
Ask in plain English, say which condominium listings in District 10 had no viewing this month, and get the answer from your own records.
Forecasts project the commission your deals in progress should bring in, and how quickly the remaining units in a launch are likely to sell.
AI flags what looks wrong: a commission split that breaks your rules, an offer recorded below the owner's floor price, or one buyer claimed by two agents.
Buying decision
A custom build against a packaged agent CRM; our guide covers how to choose real estate CRM software in Singapore.
| Point of comparison | EpiscriptCustom real estate agency software | Typical productPackaged real estate CRM |
|---|---|---|
| Listing types and fields | HDB, condominium, landed, commercial and new launch units, with your own fields | The listing fields the product was designed around |
| Enquiry sources and agent assignment | Portals, website and WhatsApp, assigned by your duty and rotation rules | Common sources, with assignment options the vendor provides |
| Co-broking and commission splits | Your tiers, overrides and co-broking shares, calculated on every deal | Standard split settings, complex tiers often kept in a spreadsheet |
| Developer launch sales | Unit availability, holds, ballots and agency commissions in one system | Often a separate tool, or outside the product's scope |
| Agency website | A listing feed to your own website from the same records | Varies by vendor, often a template site or a plugin |
| AI features | Built on your own listings, buyers and deals, in its own phase | AI capabilities are those the vendor provides |
| Cost model | A quoted project with agreed hosting, licensing and support terms | Usually a subscription priced per agent or by plan |
| Best fit | Agencies and developers whose deals, splits or launches do not fit a standard product | Teams whose way of working fits the product's standard workflow |
Swipe the table to see both columns
Getting live
We release in phases, usually listings, enquiries and agents first, and move your current listings, contacts and open deals across. Hosting is by Episcript or in your own environment, and our solutions are eligible for government grants.
We follow a few recent deals from listing to payout and agree the first release.
Agents, admin staff and finance approve the screens before development begins.
Built to your splits and workflows, with listings and contacts imported and checked.
One team goes live first, then the rest of the agency, supported from Singapore.
Common questions
Real estate agency software runs an agency's property work: listings, enquiries, viewings, offers, co-broking and commission splits. A general CRM tracks contacts and deals but has no place for a listing, an owner's terms or an agent's split.
We build it for property agencies, from boutique firms to large agent groups, and for developers' sales teams running new launches with appointed agencies. A smaller agency can start with listings and enquiries and add commissions later.
Pricing depends on scope: the modules you need, how complex your commission rules are, developer launch features, integrations, data migration and any AI features. We quote against an agreed specification after a scoping session.
Our solutions are eligible for government grants. Moving listings, enquiries, deals and commission records off spreadsheets and chat groups onto one system is the kind of project the grants support, and we go through it at scoping.
Agents can use the system on their phones: the day's viewings, listing photos, buyer history and feedback forms all work in a mobile browser. Where a team wants one, we can also build a dedicated iOS and Android app.
Website and WhatsApp Business enquiries arrive directly, and portal enquiries can be read from the notification emails a portal sends, or its data feed where offered. Each is logged against its listing and assigned under your rules.
Each deal records the co-broking agency, its agreed share and the split between your agents and team leaders, calculated by your own rules. Payouts are released once the client's payment arrives, with a statement for every agent.
Each salesperson's CEA registration number can sit on their profile, since salespersons in Singapore are registered with the Council for Estate Agencies. The number then prints on listings, offer letters and other documents the system generates.
The software shows every unit's status during a launch, lets appointed agencies hold units for their buyers until a set expiry, and records bookings with buyer details from Singpass and Myinfo, or Corppass for companies. Each agency's commission follows.
AI features work with your own listings and deals: WhatsApp and email agents for enquiries, drafted listing descriptions, signed documents read into deals, plain-English questions, commission forecasts and anomaly checks. Each is built in its own phase.
Implementation time depends on the agreed scope and integrations, and we set a timeline once those are fixed. We import your current listings, contacts and open deals, check them with your team, and go live team by team.
The system supports your PDPA obligations through role-based permissions, consent records and activity logs: an agent sees their own buyers, not the whole database. Compliance also depends on your agency's own policies.
Related solutions
Contacts, pipelines, quotations and campaigns for the rest of your business, on the same platform.
View solution
Leases, rent billing, maintenance and a tenant portal, for agencies that also manage property for owners.
View solution
Viewing slots, agent diaries and reminders, with buyers booking a time that suits both sides.
View solutionNext step
Bring one recent deal, from listing to commission payout, with your split rules, and we will show you that deal running in the system.